Customer details
Name and surname: .............................................................................................................................
Address: ..................................................................................................................................................
Phone number: ......................................................................................................................................
E-mail: .....................................................................................................................................................
Invoice number: .......................................... Invoice date*: ................................................................
Order number**: ...................................................................................................................................
SKU number***:.....................................................
A detailed description of the malfunction:
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Contents of the received package:
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Note: The product that you are returning because of a practical malfunction, must include all
of the previously included accessories.
When was the malfunction detected (date): .......................................................................................
In case of the malfunction being confirmed, I want (circle):
................................................................
Date and customer signature
__________________________________________________________________________________________________
*The date is located in the product invoice
**Order number can be located in the e-mail you received when ordering the product
***SKU can be located on the product invoice
The completed form must be sent to us via our email address info@apikunst.si with included pictures of the malfunction, if applicable. When we receive your form, we will review it and then send you further instructions, if the claim is justified.
